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編號：113893
產品特色
Airport transfer
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產品詳情
產品介紹
When making a booking, you will need to advise your flight details and your London Docklands or London City accommodation details. Your transfer will be confirmed instantaneously and you will be provided with a travel voucher to present to the driver. It's that easy!
Don't forget to book your London Departure Airport Transfer for the journey home!
Price is per person, based on 8 adults per car/vehicle行程概要出發地點
After you have collected your luggage, please meet in the Arrivals Hall出發時間
Your chosen time (transfers operate 24 hours a day, 7 days a week)回程資訊
詳細的出發地點，時間請參考電子票（Voucher）中的詳細介紹飯店接送
以上列表僅供參考，如果您入住的飯店不在列表內，請直接聯絡我們的客服人員，我們將為您實時查詢預訂須知憑證資訊
1. 訂購成功後，我們會通過E-Mail將[電子票（Voucher）]傳送到您的Email，您也可以登入會員中心，在訂單詳情中檢視[電子票（Voucher）]。 2. 請在旅行當日攜帶確認的?電子票（Voucher）?和有效身份證件到指定地點參加活動。 3. [電子票（voucher）]包含了產品使用方式、服務聯絡電話等重要資訊，請仔細閱讀。 4. 如預訂成功後，在48小時內沒有收到[電子票（voucher）]的郵件，請撥打電話聯絡我們的客服。重要條款
提前7天可以退改，退還總費用的70%
如多個旅客同時購買，只能整單辦理退訂，無法單獨退訂。
溫馨提示
Confirmation will be received at time of booking Not wheelchair accessible The duration of transfers are approximate, the exact duration will depend on the time of day and traffic conditions Each traveler is allowed a maximum of 1 suitcase and 1 carry-on bag. Oversized or excessive luggage (e.g. surfboards, golf clubs or bikes) may have certain restrictions, please inquire with the operator prior to travel to confirm if your excess luggage is acceptable For International flights the driver will be waiting by the information desk holding a sign with the passengers name 30 minutes after the flight has landed. The driver will then wait a further 1 hour before leaving the airport. That is a total of 1 hour and 30 minutes after the flight has landed. If your flight is delayed more than 1 hour and 30 minutes, surcharges will apply. For european and local flights the driver will be by the information desk 15 minutes after the flight has landed and will wait a further 1 hour. If your flight is delayed more than 1 hour, surcharges will apply. When arriving into London on an overnight flight, please ensure you book for the date you land Price is per person, based on 8 adults per car/vehicle費用說明費用包括
Meet and assist One-way private transfer Child seats are available (additional cost)費用不包括
Gratuities Excess luggage charges (where applicable) Surcharges will apply for flights delayed more than 90 minutes使用者評價
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I booked this airport transfer 24 hours before our arrival, not knowing if a driver would be waiting for us at the airport. Then we arrived an hour early and of course there was no driver, so I called the company. They told me our driver would be with us in 15 minutes, and we were pleasantly surprised when he did arrive in that time. The driver was nice and our trip to central London was smooth. We were really satisfied with the service. Would book again.
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Our flight was late arriving. A call to the company number and our driver arrived within ten minutes. Upon arriving at our flat we had some difficulty with our check-in. He agreed to stay with us until we could secure the flat. He went above and beyond his duties to help us. Highly recommend.
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So disappointed! Complete waste of money and time. Don't bother with this company. We arrived at Luton Airport on time. Our driver was no where to be seen. We called the customer service number provided after 20 mins of waiting to be told the driver was 10 minutes away, no apology. A further 15 minutes went by and our driver appears, no apology or explanation for late arrival. He then makes my husband and I push our heavy luggage through the airport terminal out to the car park, up in the lifts following him so that he can pay for the car parking fee. We then push our luggage back into the lifts and follow him to his car parking level. He then so kindly, suggests we wait for him whilst he goes to get the car and will drive it up to the lifts area and to wait for him. No apology. We wait, another 10 minutes and the car arrives, dirty! Looks as though its his private car, I've caught Ubers in cleaner condition. We then make the our way to London City, a long drive, about 1.30 hours, not one word was spoken. Rude. We arrive at our hotel, and the driver informs us that there is no parking available at the front of the hotel at that moment and that he would let us out across the road. We then push our luggage across the busy road to our hotel. Please don't bother with this company. Catch the bus shuttle or even a London cab, same money and from experience, much friendly service.
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Did not show up to pick me up even tho we had communicated after booking about my need for a booster seat!!!!
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Had to call the company to find out where our driver was as he was not in the 'meet up area' when we arrived. Showed up not long after we called. Shouldn't have to have called after an 8 hour flight. Very nice guy and quick transport to our hotel.
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Very comfortable drive
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Our plane arrived on time but it took a very long time to go through customs. There is a waiting hall where your driver has your name on a sign. We looked and looked and finally had to call for assistance. When we finally found the person in charge we were told they were calling the driver. We were instructed to wait with some other couples who had been there 45 mins waiting for their pick-up. The instructions on my printed copy said we would have to call if the delay was over an hour and a half. It took an additional 40 minutes for our driver to arrive because he had picked up another customer. I had my phone with me and could have easily been reached as to why there was a delay. Our driver finally arrived and we went to the garage and to his car to find that the air conditioning was not working and it was 90 degrees in London that day. The driver was pleasant and got us to our hotel but since we had pre-paid almost 100 for our pick up I assumed we would get a van like was shown in the photo. Needless to say we took a cab from the hotel back to the airport for our return flight and we only paid 69. With that in mind I will only be using a cab for transport to and from the airport when we visit London again.
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This was an unpleasant experience. We did not have the driver in the arrival hall. After waiting for an half hour, we called the company someone very bored apparently picked the phone after 10 rings and were informed that the driver was on the way. After another half plus hour, we were told the driver was at the airport. Apparently the company has some cars at the airport but, this particular driver had no idea where these were parked. We kept riding elevators from one floor to another floor of parking garage. Finally, a car was located and we were on our way. The driver was not able to get around traffic and busy streets as clearly he was not familiar with the streets.
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The driver was late and complained about the need to pick us up from inside the airport. Apparently, he did not read the voucher information that stated where the driver would be meeting us or ever picked anyone up from Terminal 5. The driver picked us up in his personal car - an Uber would have a better option. The driver was unfamiliar with Central London and needed to pull off twice for directions. We stayed at an iconic hotel that has been at the same location for over a century and the driver just could not find it and keep asking me where it was. Too stressful after a long day of traveling.
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Mixed feelings about this company. Booked both for arrival and departure transportation. When we got to the designated place to meet the driver, we could not find him. I called the company, very hard to understand the woman on the other end due to heavy accent. She said he would be there in 10 to 15 minutes and stay where we were. Did as instructed. After 15 minutes we called again, this time we were told the driver had been waiting there for us all along,two stores down! We went to find the driver, and he was there lounging back against the wall. I know we had positively already looked there when we first got to the hall. And why weren't we called?? After that, the drive to our hotel was uneventful.
Fortunately our departure transfer was seamless and pleasant. Driver was actually a bit early and notified the front desk to let us know he was there when we were ready.
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