訂購契約書
產品詳情
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編號：113195
產品特色
Hotel pickup included
Free hotel pickup and drop-off included
Private guide for a more personalized experience
Informative, friendly and professional guide
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產品詳情
產品介紹
Itinerary
This is a typical itinerary for this product
Stop At: Abadia de Montserrat, Montserrat, Catalonia
Monastery
Duration: 3 hours
行程概要出發地點
Your Barcelona hotel出發時間
9:30 AM回程信息
Returns to original departure point 詳細的出發地點，時間請參考電子票（Voucher）中的詳細介紹飯店接送
以上列表僅供參考，如果您入住的飯店不在列表內，請直接聯絡我們的客服人員，我們將為您實時查詢預訂須知憑證信息
1. 訂購成功後，我們會通過E-Mail將[電子票（Voucher）]發送到您的Email，您也可以登入會員中心，在訂單詳情中查看[電子票（Voucher）]。 2. 請在旅行當日攜帶確認的﹝電子票（Voucher）﹞和有效身份證件到指定地點參加活動。 3. [電子票（voucher）]包含了產品使用方式、服務聯系電話等重要信息，請仔細閱讀。 4. 如預訂成功後，在48小時內沒有收到[電子票（voucher）]的郵件，請撥打電話聯絡我們的客服。重要條款
提前7天可以退改，退還總費用的70%
如多個旅客同時購買，只能整單辦理退訂，無法單獨退訂。
溫馨提示
Confirmation will be received at time of booking A dress code is required to enter places of worship and selected museums. No shorts or sleeveless tops allowed. Knees and shoulders MUST be covered for both men and women. You may risk refused entry if you fail to comply with these dress requirements A minimum of 2 people per booking is required This is a private tour/activity. Only your group will participate費用說明費用包括
One Way Aeri of Montserrat Professional guide for 5 hours (from pick up to drop off) Hotel pickup and drop-off Transport by private luxury vehicle with chauffeur for 5 hours (from pick up to drop off) Starting time: 9:30am費用不包括
Entrance fees, other than Montserrat Food and drinks Gratuities用戶評價
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Angela did an amazing job carterring to our family of five (parents and three 20-somethings). She was uber informative and enthusiastic for five hours!! I noticed that she connected in conversation with each one of us at one point or another. My kids ask many questions from Montserrat to current events. Her answers were thorough and empathic. We really enjoed our morning and left feeling terrific about the tour.
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The tour guide was not what I have come to expect from Viator.
The guide, Anthony, told us very little about the tour on the long drive to Monserrat. He did tell us that he had to be back on time for his next scheduled tour that afternoon. He was very clear about that and mentioned it numerous times during the day. It seemed to be of paramount concern to him.
The video explaining Monserrat was not working when we got there. Anthony did not offer to share what was on the video. He told us about the gift shop and the other attractions including the museum.
We told Anthony that we were most interested in the boys' choir presentation at 1:00 PM. He told us that it was usually a good idea to get into the church no later than 15 minutes prior to the presentation. He amended that projection several times during the day going with 45 minutes early at one point. We felt that he was trying to discourage us from going at all. He repeatedly told us that we had to get out of the church and back in the car no later than 1:30 because we had to be back to the hotel by 2:30 so he could get to his next tour.
His final recommendation was to go wait 15 minutes early. We decided to go and wait in the courtyard a little after noon (it was raining) and were glad that we did. The church was packed before 12:30. It was obvious to us that he made that last adjustment hoping that we would skip it or miss it so that he could get us back in the car on time.
During the museum tour, Anthony failed to tell us about the audio tour that was available. He said he would guide the tour of the museum. He took us to his personal favorites, bypassing all but one of the audio tour exhibits. He did little more than read the plaques by the paintings and offer his personal opinions. He argued with my daughter when she offered an opinion on a painting. He assumed that we were culturally ignorant. We were not. We are educated people and my daughter has an art history background. His cavalier attitude was insulting.
It was a terrible experience and we feel like Anthony did not properly represent Viator. It was also the birthday of one of our group members and Anthony did nothing, to say the least, to make her or any of us feel special the entire five hour tour.
We booked two previous tours with Viator that same week and they were so fabulous. The guides were knowledgeable beyond. It really made our trip, this is what Viator normally represents.
I am so embarrassed that I booked this tour, at a major financial cost to have this happen. A total waste.
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Weather didn't cooperate, but site was still very interesting. Some of our couples aren't very mobile, so making long hikes up stairs and ramps was difficult for them. Cable car was fun way to access the site.
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A car with a driver and guide picked us up at our hotel. Anthony was our guide and he took us through the museum and was very knowledgeable and interesting as he took us through the galleries and spoke about the art work. We walked about at our own pace visiting the cathedral, enjoying the scenery and taking pictures.
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Angela Angels was an amazing tour guide, both on the drive from our hotel to the Montserrat. Incredible knowledge about Barcelona history and the Montserrat. I highly recommend this tour. George our driver was great also.
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The tour was outstanding and special. Angela was very knowledgeable.
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